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Questions tagged [support]

You need help with the use of one or more of the site's features.

4
votes
1answer
18 views

Is the 'Lifejacket' Badge a new thing?

I earned two "Lifejacket" badges today, [not both on AD] on questions that had passed the criteria for its merit a long time ago. Is it just a 'new' badge, now being applied retrospectively?
4
votes
1answer
28 views

Who starred my chat messages?

While chatting in the Ask Different Chat room, I noticed that a couple of my chat messages were starred. A ★ appeared next to the messages and the message also appeared in the list in the sidebar ...
1
vote
1answer
18 views

Why does the list not properly render in a quotation?

Please see my answer here: https://apple.stackexchange.com/a/360783/45492. There I quote a Support article, however, the list is not rendered correctly in the quotation (see 1. below). I tried adding ...
3
votes
1answer
18 views

How can one improving/suggest edits to the Tour page

Is it possible to suggested edits or improvements to the Ask Different Tour page? If yes, how to do it? Is it directly accessible for edits (just like other Q&A posts) to normal users (non-...
3
votes
2answers
17 views

Revert a mistakenly approved Suggested Edit

I mistakenly approved a suggested edit. I wish to undo the approval, but I am not able to find any option to do so. Is there a way I can do it myself? Or do I need to seek assistance of a site ...
2
votes
1answer
28 views

How to close obvious duplicate

This question How to access the Menu Mnemonics of an X11 Program within macOS is and obvious duplicate of How can I get the Alt key to work in an X11 application? However I can't mark the question as ...
2
votes
1answer
25 views

Migration To Ask Different - specific question

My question results from the question here which has a answer saying that this has been asked and answered on Stack Overflow. OK all normal and a common occurence. However in this case the question ...
7
votes
1answer
60 views

Why have there been a lot of old questions showing up on the front page on April 2nd?

I wonder why there have been a lot of old posts suddenly showing up on the front page on April 2nd? It's hard to find new questions among all these apparently unchanged old posts. What is going on ...
4
votes
2answers
39 views

Why are my two recent comments deleted?

I don’t understand why my comment in How to write this in latex and Translating the system into latex were deleted (I don’t see there anymore). What is false with these additional helpful information?
5
votes
1answer
30 views

Why are there reputation badges on meta?

From Why is there no reputation change in meta: I wasn't around when the meta on the main trilogy was formed, but meta we down vote things we don't want to see. It's like a caucus or straw vote. If ...
-1
votes
1answer
36 views

Why is my Meta profile showing 0 score when I have over 10?

If you go on my profile on meta all tags have a core of 0. Whereas if you click on some one then tags that score is over 10! Why is this?
4
votes
1answer
22 views

How did I vote?

Now that I have your attention, I wanted to ask if it’s possible to access your voting history? I understand I can’t see how people vote, but can I see how I’ve voted? If not can we make this a new ...
9
votes
1answer
120 views

Strange email about Ask Different from Stack Overflow

So recently I got an email from Stack Overflow saying that I am in the top whatever percent of rep earning users. What I found strange though is that it's from Stack Overflow, not Stack Exchange or ...
3
votes
2answers
85 views

First suggested edit ban but still unable to suggest edits more than 24 hours later

Recently I had a lot of edits rejected. I know that when you have a certain number rejected in a period of time you get an automatic edit ban. I have looked at my edit history here: https://apple....
3
votes
1answer
43 views

I uploaded an image here and it shows up called “[1]: https://i.stack.imgur.com/1bG06.png”, is that right?

I took a screenshot of my desktop image that I uploaded to here. It is a screen shot of the image on my desktop that I wanted to attach the first time. Why is it showing up as a Imgur.com website? ...
2
votes
1answer
20 views

Filter questions with specific tag literally (excluding synonyms)

Is it possible to filter questions on Ask Different (or any Stack Exchange site) with a specific tag literally excluding the synonyms? E.g. I am trying to list all the questions with tag sed, but the ...
-1
votes
1answer
47 views

Create 'Telegram' tag

I was looking for some Telegram related questions, and noted there's no tag for it, although there are quite a few questions about that topic. Can someone with the Create Tags privilege can create ...
1
vote
1answer
26 views

My question was closed as duplicate

My question about iOS 11.4 Full Jailbreak was closed as a duplicate although it was asked 1 month earlier than an “original” question. Can someone investigate this?
3
votes
1answer
24 views

Is there any way to search for questions that have a certain image in them?

Is there any way to search for questions that have a certain image in them? I am looking for a question that I got an image from, but can’t find it in search.
4
votes
1answer
21 views

Background colour of remaining flags/close vote count

Whenever I choose to cast vote on a question or flag a post, the count of remaining votes/flags for the day is shown besides the button. I have observed that the background colour of the box shown ...
4
votes
1answer
40 views

Why doesn't 'code' formatting seem to work for me?

I seem to regularly have problems adding code to my answers so that they're formatted properly, and I don't know if it's a bug, me, a combination of the two, or something else altogether. By way of ...
5
votes
1answer
40 views

Unable to figure out how to join chat

I have been active on Ask Different for around a week now. Although I still end up making some mistakes, I am gradually managing to get a hang of the system. This is my first time on any of the Stack ...
4
votes
1answer
39 views

Take back a flag

I think I just have to count on moderation to fix my last flag which was a mistake, but is there a way I'm not seeing to take back a flag before it gets moderated?
1
vote
1answer
85 views

Request to merge questions on slow Finder updating

I was having the problem described in this question: Capturing screenshots on macOS Sierra is very slow. However, while searching I found Screenshot taking a very long time to appear on desktop first (...
1
vote
0answers
31 views

How can I keep screenshots from impacting readability of text? [duplicate]

I posted an answer that included several screenshots from my iPhone. When I view the answer, however, the images make it hard to read the text of my answer. They seem too large, and they are aligned ...
2
votes
1answer
42 views

New answer, comments, inbox message disappears - deleted?

I wonder if you can shed light on this experience today concerning this Q&A here.. I received an email today of a new answer to this old Q&A I posted concerning Excel 2011 and an issue with ...
3
votes
1answer
43 views

Why is my question being voted closed as duplicate, when I have made it clear that it's not?

For some reason, my question keeps getting close votes, claiming it is a duplicate of another question: How can I configure iPhone to stop prompting me to setup Apple Pay? From my perspective, I ...
3
votes
2answers
35 views

There is a question here that is outdated. How can we flag questions?

I am unable to provide an answer to a question because, apparently, I'm a noob. Yet, I can clearly see there is a question here that needs to be removed because it is outdated due to an iOS update. ...
2
votes
1answer
43 views

Why did all my questions get up-voted at once and then suddenly get down-voted?

Someone suddenly up-voted all my questions since the beginning, then suddenly with 1 day ago my questions got down-voted.
4
votes
1answer
42 views

What decides if a 'too chatty' flag results in immediate deletion?

I just flagged a comment as 'obsolete, chatty' on Music Practise, where I only have under 5k rep, & the comment immediately went... boom, gone. I've seen it happen on SU & Ask Different too, ...
1
vote
1answer
47 views

Question about Ask Different account merging

I've created a second account by mistake and now I'm logged into it and cannot get out to log in the correct one. Can I merge the two or delete the one that I'm now logged in? I receive emails about ...
5
votes
2answers
67 views

Why can’t I make a comment on posts after signing up?

So I signed up to add a helpful comment but I can't until I earn a 50 rating. So how do I comment so I can earn a 50 rating? Confusing.
0
votes
1answer
28 views

How do I find my own questions?

I cannot find a link to my own questions (that I asked). Nor can I find anything obvious in searching for "my questions" or "How can I find my own questions". EDIT: OK, So I have a partial answer. ...
3
votes
2answers
22 views

How to get a question migrated?

I asked a question about extension/app/freeware options on a mac for a particular use case, and a user suggested I might be better off at Software Recommendations. I didn't know about that site at ...
1
vote
1answer
49 views

Change stackexchange.com user profile picture

How do I change my profile pic in my account or avatar? I signed up under my email for the account and I can't figure out how to change it from the current profile pic/avatar.
2
votes
1answer
47 views

I can't answer anything on Apple.SE so there is no way to gain reputation now

I just opened a account here on apple.stackexchange.com. I know the rules and was ready to answer some questions when I noticed that I am not allowed to answer any questions at all. In the following ...
2
votes
1answer
59 views

'Mod attention' flag declined for question marked as Duplicate

The OP created multiple questions for the same issue. I flagged this one for mod attention with the comment: This question is a repost of the OPs same question: apple.stackexchange.com/...
3
votes
1answer
75 views

Remove [untagged] tag from locked question

How to Stop MacOS sierra from using background Data? is the only question to have the tag untagged. As this tag makes no sense I tried to do the normal edit of the question to tag it correctly. ...
5
votes
1answer
87 views

Downloading chat transcripts

I'm trying to familiarise myself with how Chat works and came across the ability to view a transcript. I noticed, however, this appears to only be a day-by-day view of the chat transcript. This got ...
2
votes
1answer
35 views

Incorrect review 'counter'

I've only been having this problem for the past few days, but since it hasn't resolved itself I thought I'd post here to see if it's been reported. Basically, my review counter seems to be out of ...
3
votes
1answer
56 views

Migration rejection followed by repost on original site closed as duplicate, how do I proceed?

I had asked a question on the IoT and they immediately migrated it over to Ask Different, where it sat for a while (almost 2 weeks) and no answers. A moderator from Ask Different thought it should be ...
3
votes
1answer
33 views

What is the star I see under the question down arrow?

I presume it is some kind of mechanism to help me keep track of things for later revisiting. I see I can click to change the state of the star. But I don't think star is the right name for this ...
3
votes
1answer
38 views

What happened to the bounty on this question?

I've not had much to do with bounties (though I've read the bounty docs), and would like to understand better... The following question that I once asked How to disable default alt-left / alt-right ...
4
votes
1answer
46 views

Rename [omni-focus] to [omnifocus]

OmniFocus is one word, however the tag omni-focus is hyphenated. Can the tag be renamed omnifocus to reflect the correct word?
3
votes
1answer
43 views

How do I respond to Mod question?

I flagged an answer as abusive because of the derogatory language the author used to reference another user (the answer has since been edited but you can see the original text in the edit history). I ...
1
vote
2answers
34 views

Misspelled tags, how to fix?

Rather ironically, the OP on this question misspelled spelling so we now have a tag called spelign. Verify the automatic language detection How are these dealt with? I didn't just want to retag ...
2
votes
2answers
39 views

Why is a specific, non-customer support question on hold as basic customer support?

I asked this question on Ask Different: I'm looking for one of these types of stylish MacBook keyboard skins [see image in original], but I don't want any of the keys marked. I just want blank keys,...
2
votes
1answer
60 views

How do I make a comment when I am told I need 50 reputation?

A post instructs me to post the results of a terminal command, but when I try to add a comment I'm stopped by a 50 reputation requirement. Not a very welcome introduction.
5
votes
1answer
36 views

Why is there no Delete Profile link anymore?

Under "Edit Profile" should've been an option for leaving the community. Am I looking in the wrong place?
3
votes
1answer
20 views

Search for a special character returns no results

I wanted to search for a special character (⇞) on Ask Different before answering to a question, but a search returned null results. An answer on Can't find ⌃ symbol in keyboard contains the ...