Questions tagged [support]

You need help with the use of one or more of the site's features.

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29
votes
1answer
2k views

How should I ask about getting a software recommendation?

I am looking for software advice (or any resources that exist off-site) and don't want to ask a question like: "What is the best racing game for iOS?" "What is the best free alternative to Photoshop?...
17
votes
1answer
350 views

Why was my “rude or abusive” flag on a gibberish answer declined?

I flagged this answer (now deleted, metasmoke link for <10kers) as "rude or abusive". It was declined with a comment: Please use other. Abusive is to track intentional malice towards people and ...
15
votes
1answer
198 views

What/Where is the hall of Ask Different inquisitors page?

On the recent site-promotion page was the following nugget: everyone who completes Level 1: Use Different and beyond will have their gravatars honored in the hall of Ask Different inquisitors ...
13
votes
3answers
273 views

Downvoting Etiquette: With or Without Making A Comment?

I am interested to know what is the correct etiquette (if such exists) when downvoting a question: Do you downvote a question, and then make a comment ? Do you make a comment first, and then ...
13
votes
1answer
113 views

Could we allow the creation of [iphone-4s] tag?

I tried to create an iPhone 4S (iphone-4s) tag, but the system won't let me. I think it's a pluralization blocker (iMacs vs iMac). I was excited, because I've never created a tag before. Can this ...
12
votes
3answers
162 views

How can we reduce the size of a image, while editing?

When someone post a question with an image on it that is really huge (most of the time an iPhone screenshot), is there a way to reduce the size of the image with an edit in order to make the question ...
12
votes
1answer
140 views

Starting reputation at 101 vs 1?

Just wondering why some users start with 101 rep while others start with 1. Is it to do with activity on Area 51 before the site went to beta?
9
votes
1answer
121 views

Strange email about Ask Different from Stack Overflow

So recently I got an email from Stack Overflow saying that I am in the top whatever percent of rep earning users. What I found strange though is that it's from Stack Overflow, not Stack Exchange or ...
9
votes
1answer
52 views

How do I link to a specific answer?

I've seen people make a link to a specific answer here, but now that I want to do this, I can't find any documentation or even an example to copy... How do I form the URL to a specific answer?
9
votes
1answer
46 views

Was a user who posted a comment as answer assisted in commenting by a moderator?

Recently, I found a user that had a reputation under 50, so he couldn't comment. Instead, he put the comment into an answer, which people shouldn't do. I flagged the answer. After I rechecked, one of ...
8
votes
2answers
249 views

Is it just me or is there a sudden uptick in Clash of Clans questions with tons of “me too” answers?

The subject says it all. I am light user of this particular Stack Exchnage site, but rolled over in the past few hours to see lots of “Clash of Clans” posts new and old on the main page. Including ...
8
votes
1answer
44 views

How does (or will) the Jobs tab on the Ask Different site work?

Currently the jobs url that's live on the site navigation (and meta) resolves as a 404: https://apple.stackexchange.com/jobs Is this an expansion of the Stack Overflows careers or something ...
8
votes
1answer
44 views

What to do if I mark the wrong flag?

I accidently marked the wrong flag for a clash of clans question. I truly have no idea what it flagged, but I meant to put it as a low-quality question. If I flag a question with the wrong flag, what ...
8
votes
1answer
43 views

How do I “vote to close” a question?

I have been told many times by moderators that instead of flagging questions for attention I should vote to close them unless it is absolutely necessary. But all the options I see below a question are ...
7
votes
1answer
61 views

Why have there been a lot of old questions showing up on the front page on April 2nd?

I wonder why there have been a lot of old posts suddenly showing up on the front page on April 2nd? It's hard to find new questions among all these apparently unchanged old posts. What is going on ...
7
votes
1answer
196 views

My iOS syncing headaches is a “White Elephant.” Can anything be done to reframe the question?

So, I’m an active member on a few of the Stack Exchange sites. No so much here, but I did as one question here that has received 10,000+ views but I consider a “White Elephant” due to many factors: ...
7
votes
3answers
94 views

Adding tags that don't exist

I'm wondering - If I created a question which I feel requires a tag that doesn't exist, what would I do? Suggest it? Put it at the end of the question?
7
votes
2answers
74 views

What are this site's quality standards?

I am unable to post a question because "it does not meet our quality standards": Where can I learn about said standards? I see no mention of them in the FAQ.
7
votes
1answer
37 views

How often are the vote statistics updated in my profile

I like to vote on questions, and answers. I also like to review, but because of the 40 per day vote limit I like to keep a couple of votes just in case there is something brilliant that I want to ...
7
votes
1answer
57 views

Why was this question downvoted?

I'm a reasonably seasoned user over on on Stack Overflow, so I know a single downvote is no big deal, and people can vote however they like and have no obligation to explain why; that's fine. But I'm ...
7
votes
1answer
48 views

Unlock this question, please. Perhaps allow locks to timeout

I encountered this question via an organic search result in Google. Can a mod please unlock it so that I can upvote it? How can I make Safari show the URL when I hover over a link? The question has ...
7
votes
3answers
208 views

FileVault 1 and 2: should we have tags [filevault-1] and [filevault-2] for the two different technologies?

Problem Looking ahead: expect confusion to arise from Apple's commonplace use of one word FileVault — without a version number — for two very different technologies. (Versions 1 and 2 both involve ...
7
votes
1answer
664 views

How can I delete my StackExhange OpenID?

For some reason, I've got two OpenID accounts on StackExchange. I use only one of them to login to AskDifferent. I've already removed unwanted one from 'my logins' list in my profile page, but I've ...
7
votes
1answer
117 views

How do you get “keys” to appear in your answer text?

See the accepted answer in this post: How do you position your hand to use the command key? What finger do you use? What's the markdown the person used to turn the CMD curly symbol in to a floating ...
7
votes
0answers
76 views

Update to FAQ about iTunes Connect being on-topic

I have updated the main site's FAQ to include wording that allows iTunes Connect to be on-topic. Here is a short rationalization and summary of where the line is between what would be considered a ...
6
votes
1answer
121 views

Can, and if yes, should posts be bumped?

Say I've asked a question which hasn't gotten much attention despite being out for about a week (low view count, no comments or answers etc). How should I attract attention (besides offering a bounty)...
6
votes
2answers
105 views

Similar Group like “Android Enthusiasts” for Objective-C in Stack Overflow

I'm an iOS developer and I used to pass a lot of time on Stack Overflow. Recently I have seen a Stack Exchange site called Android Enthusiasts and it seems to me that it's only for "Android Developers"...
6
votes
2answers
88 views

Removing accidentally posted sensitive information from own answer

I posted an answer to a question earlier and attached a screenshot, then almost immediately realised that my screenshot contained sensitive information that I'd missed (in this case my personal e-mail ...
6
votes
1answer
35 views

Community♦ decisions - sometimes remarkably rapid

After a quick couple of comments under a new question, I flagged it as a dupe of a similar question, which the OP seemed happy with. How to use other key combination to replace ⌘W? Within a minute, ...
6
votes
1answer
42 views

Struggling to create numbered lists

How do I correctly get numbered lists to work? I am using Chrome on Mac and have been manually numbering lists of items because I am struggling to get the rich text formatting work. However I was ...
6
votes
1answer
131 views

Suggested Edits now take more than one review?

I accepted a suggested edit just now ( How to use a UNIX console app ), but I get a note saying: You have already reviewed this item. It needs more reviews from other users to be completed. Is ...
6
votes
1answer
250 views

I'm an indie Mac app developer, can I use AskDifferent as a support forum?

I'm an Indie Mac Developer with several apps, most of which are fairly technical or even developer- or web-developer-targeted. I'd love to have a StackExchange-style forum available for my users to ...
6
votes
1answer
85 views

What is the significance of the blue background on some questions?

This question is a reaction to a hint in a comment on an answer of mine on this thread. I'm a new user, and have been surprised not to find any explanation (in the FAQ, for example) of the ...
6
votes
1answer
82 views

Lost 10 reputation points - marked as “removed” - “user was removed”

Logged in just now and found my reputation had dropped 10 points with the legends 'removed' and 'user was removed' yet I can login. What does this mean? I've looked in the faqs but found nothing ...
6
votes
1answer
81 views

How can other SO questions be moved here

I have answered several Apple questions on other sites especially superuser and I note that when I try to flag then as off-topic I am not given Ask Different as a possible site (of the new sites I can ...
5
votes
2answers
70 views

Why can’t I make a comment on posts after signing up?

So I signed up to add a helpful comment but I can't until I earn a 50 rating. So how do I comment so I can earn a 50 rating? Confusing.
5
votes
1answer
31 views

Why are there reputation badges on meta?

From Why is there no reputation change in meta: I wasn't around when the meta on the main trilogy was formed, but meta we down vote things we don't want to see. It's like a caucus or straw vote. If ...
5
votes
1answer
32 views

What to do if the answers do not work for the latest OS version?

I found the question that is exactly what I'm looking for, but it's old and the solutions don't work for my version (Mountain Lion 10.8.4). How can I add a new application to the Open With menu? ...
5
votes
2answers
242 views

If there are 6 winners in Level 3, will the one ranked 6 win an iPod? [closed]

It's not so clear from the contest rules: We can give away a maximum of 25 iPod touch devices and a maximum of 6 new iPads (5 for Level 3, and 1 for the raffle). In the event that more than the ...
5
votes
1answer
71 views

Why can't I flag a question to go to another Stack Exchange site?

Currently, the "off-topic" flag presents to me three options: Software development questions should go on Stack Overflow Pre-release questions are off-topic It should go on another site When ...
5
votes
1answer
31 views

What are the little questions/comments that I see attached to some questions and answers?

It seems to be a basic StackExchange feature that I just can't understand. I feel I am being bone-headed in some way. I have looked through the help, and tried clicking everyting I can find in the ...
5
votes
1answer
87 views

Downloading chat transcripts

I'm trying to familiarise myself with how Chat works and came across the ability to view a transcript. I noticed, however, this appears to only be a day-by-day view of the chat transcript. This got ...
5
votes
1answer
36 views

Why is there no Delete Profile link anymore?

Under "Edit Profile" should've been an option for leaving the community. Am I looking in the wrong place?
5
votes
1answer
46 views

Grayed out edit on some questions and most meta questions

Mostly, I can edit questions, place them in queue and wait for them to be reviewed. However, I haven't seen a question on the meta that does have the edit button not grayed out. I found one question ...
5
votes
1answer
50 views

Is there any way to display my comment votes?

Seems that the only way to see how votes have my comments is going comment by comment and checking it. Is there a better way to display my comment's votes?
5
votes
2answers
69 views

Make “mdm” a synonym of “mobile-device-management”

mdm — 51 tagged, 20 this year Mobile Device Management (MDM). A server platform that a company can deploy to centrally manage portable network-connected devices such as the iPhone, iPad and iPod ...
5
votes
1answer
111 views

Suggested edit confusion

I have looked back over the revision history to this question and I am confused as to what actually happened. I posted my suggested edit shortly after the question was posted initially (around 15 ...
5
votes
1answer
59 views

Is it poor etiquette to post here + at Apple Support Communities?

Is it frowned on to post the same thing here and at Apple Support Communities? If it's not, should I cross list the questions?
5
votes
1answer
46 views

Adding a photo to my AskDiffernt bio account

How can I add a photo to my AskDifferent account?
5
votes
1answer
40 views

Unable to figure out how to join chat

I have been active on Ask Different for around a week now. Although I still end up making some mistakes, I am gradually managing to get a hang of the system. This is my first time on any of the Stack ...