Questions tagged [support]

You need help with the use of one or more of the site's features.

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2
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1answer
81 views

What is the community wiki?

This question has been closed, and says something about the "community wiki"... What is it?
0
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1answer
53 views

is the consecutive day counter working properly?

I have been visiting Apple.SO every day throughout the day including yesterday, and today I see the counter has gone from about 15 down to 1 :-( This is the second time it has happened (last time I ...
3
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2answers
52 views

What's the point of voting to delete?

I've just reached 20k and got the ability to vote to delete posts that are -1 or below. I don't understand the purpose of this, or how I should be using it. Currently, when I see an answer by a new ...
4
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1answer
37 views

Why do silent changes made by “Community ♦” show up in the front page?

I have often seen, on the front page, a question from years ago showing up as “Active” due to an update made by “Community ♦”. Specifically, this question does not show any activity with ?lastactivity ...
3
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1answer
31 views

Why don't we have an actual question on our About page?

I was looking at Ask Different's About page and saw the following question as our example: Why don't we have a 'proper' question? I'm sure we used to, right?
4
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2answers
47 views

Please add textbox for Off-Topic flagging

I just wanted to flag https://apple.stackexchange.com/questions/126842/wi-fi-network-created-but-not-shown-on-other-devices as being off-topic for not running on Apple hardware. But there's no option ...
2
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1answer
31 views

Bounty reward amounts

I was about to offer a bounty on a question and noticed that the 50 point bounty is not available anymore. I think before I was offered the option between 50, 100, and 150. Now it is 100 - 500 in ...
3
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2answers
41 views

Flagging best practices

I've a couple of times gotten feedback on flags where I selected "not an answer" which says "...should possibly be an edit, comment, another question, or deleted altogether..." and (for example the ...
3
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2answers
67 views

What is the `x2` or `x3` next to a tag in my profile?

Or, I guess, what is the difference between that and the number before the tag?
3
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1answer
37 views

How do I create a keyboard key? [duplicate]

I see keyboard keys on this question Deleting an Entire Line Moving Forward Shortcut But there's no shortcut on how to make them?
3
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1answer
70 views

MS Office for Mac questions: ask here, or at superuser?

Questions about Microsoft Office for Mac (including Excel, Word, Outlook etc) are on-topic both here (tag ms-office) and at http://superuser.com - but where's the best place to ask them? In my ...
3
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2answers
69 views

The accepted answer is wrong

An answer has been marked as "Accepted" but is clearly wrong. Is there anything that can be done about this? This is the url: How to set a default font for outgoing messages in Mail on Lion Thanks.
4
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1answer
40 views

Usercard no longer expands while mousing over it

I'm sure at some point we've all noticed while mousing over certain users picture/gravatar that extended information pops open about that person. Mine used to do this, although no longer seems to — ...
3
votes
1answer
42 views

Question was locked and put on hold, but the banners only show 'on hold' and migration

Came across this question: Enforcing single docent copy in iOS [on hold] It's on hold and locked, according to timeline, and I can't comment/edit… Yet the banners below the post only shows the ...
2
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1answer
135 views

question allowed here? buying a battery replacement for Macbook Air if Apple doesn't have official service in the country

I am considering to post the following question. Will it be allowed at AskDifferent? Any suggestions on how it can be improved? title: battery replacement for Macbook Air (if original Apple service ...
1
vote
1answer
34 views

Voted to close, but shows as voted to migrate?

Going through my close vote list to see how many of the questions I voted to close were actually closed, I see that one of the questions that I voted to close was migrated: Being intrigued, I click ...
2
votes
2answers
58 views

Serial upvoting reverersal

I spent over a hour helping another user Localhost Forbidden with his question. As he had little reputation, he went ahead and upvoted most of my questions and answers after I solved his issue with ...
4
votes
1answer
93 views

Question closed as “too broad” followed by edits only removing pieces of the original question

I'm stuck with this question: first, it gets closed as "too broad" then, I try to address the suggestion on how it can be improved finally, that edits are effectively reverted--and moreover, last 3 ...
1
vote
1answer
34 views

Question appearing on other site not just here on the SE

I've just googled my email address to see whether i have any weird places that have it and I discovered this site has take the question off the Apple SE. Is this allowed to happen? The orginal ...
5
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1answer
111 views

Suggested edit confusion

I have looked back over the revision history to this question and I am confused as to what actually happened. I posted my suggested edit shortly after the question was posted initially (around 15 ...
6
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1answer
42 views

Struggling to create numbered lists

How do I correctly get numbered lists to work? I am using Chrome on Mac and have been manually numbering lists of items because I am struggling to get the rich text formatting work. However I was ...
1
vote
1answer
63 views

Low rep user accessing own deleted comments

I could swear that I commented yesterday on Where can I download Safari for Windows?, but I am not seeing it now. Assuming it has been deleted, is there anywhere to access it, and/or see the reason ...
5
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1answer
32 views

What to do if the answers do not work for the latest OS version?

I found the question that is exactly what I'm looking for, but it's old and the solutions don't work for my version (Mountain Lion 10.8.4). How can I add a new application to the Open With menu? ...
4
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2answers
64 views

How can I flag an off-topic question without selecting an off-topic reason?

I wanted to flag https://apple.stackexchange.com/questions/97699/can-i-travel-to-tibet-independently as off-topic (the question is now deleted), but differently from where I can vote to close a ...
9
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1answer
52 views

How do I link to a specific answer?

I've seen people make a link to a specific answer here, but now that I want to do this, I can't find any documentation or even an example to copy... How do I form the URL to a specific answer?
4
votes
1answer
39 views

Why isn't there a link to the moderator tools in the menu bar?

I recently hit the 10K privilege of mod tools, and I'm wondering why there isn't a link in the toolbar at the top to the moderator tools. Is there supposed to be?
0
votes
1answer
85 views

“Ask Different” logged me in with a different account

I created another user account on my computer, and visited Ask Different. I logged in using the same username I normally use (and I am using now), but despite I used the same ClaimID OpenID account, ...
1
vote
1answer
66 views

automatic SE profile transfer for Autobiographer badge

I have noticed that when I sign up for most sites in the SE network, I automatically get the Autobiographer badge after a few minutes of interacting with the new SE site. When I do, I look at my ...
5
votes
1answer
31 views

What are the little questions/comments that I see attached to some questions and answers?

It seems to be a basic StackExchange feature that I just can't understand. I feel I am being bone-headed in some way. I have looked through the help, and tried clicking everyting I can find in the ...
4
votes
4answers
397 views

How to paste images into the site?

The Image button on this site gives the dialogue below, which mentions the ability to paste in an image. However, I can't get this to work in Safari (6.0.4) on OS X (10.8.3). I can drag a file in, ...
3
votes
1answer
27 views

Create Wiki Posts?

Okay, I'm a total newbie, and just received the notification, "Congrats, you've gained the privilege – create wiki posts learn more." Clicking on the "learn more" link brought me to the Create Wiki ...
7
votes
0answers
77 views

Update to FAQ about iTunes Connect being on-topic

I have updated the main site's FAQ to include wording that allows iTunes Connect to be on-topic. Here is a short rationalization and summary of where the line is between what would be considered a ...
6
votes
1answer
86 views

Lost 10 reputation points - marked as “removed” - “user was removed”

Logged in just now and found my reputation had dropped 10 points with the legends 'removed' and 'user was removed' yet I can login. What does this mean? I've looked in the faqs but found nothing ...
0
votes
1answer
33 views

How do I create a link to Ask Different chat from Ask Different main?

I've seen links to chat (so as not to have a conversation in the comments). How do I create one? I've searched the meta here and unfortunately unable to find the right one.
4
votes
1answer
50 views

Why is the edit link displayed but is uneditable?

Recently returned to active participation in Ask Different so bear with me if rules have changed. Saw this post Restoring a jailbroken iPhone which IMO needed editing. Though the edit link is ...
2
votes
1answer
53 views

Edit SPAM posts

If you come across a post which is obviously a SPAM post, like this one. Is it a common use to edit the question like "content removed due to spam restrictions" or is this a job for moderators ...
8
votes
1answer
46 views

How do I “vote to close” a question?

I have been told many times by moderators that instead of flagging questions for attention I should vote to close them unless it is absolutely necessary. But all the options I see below a question are ...
5
votes
1answer
60 views

Is it poor etiquette to post here + at Apple Support Communities?

Is it frowned on to post the same thing here and at Apple Support Communities? If it's not, should I cross list the questions?
0
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1answer
61 views

Why was my co-workers answer deleted?

A co worker (who sits in front of me at work) signed into apple.stackexchange.com and posted an answer here: Can the Kinect be used as a control interface for Mac OS X? His answer is no longer ...
4
votes
1answer
30 views

Should using the review tools also mark something as flagged?

While using the review tools, I noticed something, but was unsure if by design, or a bug. It seems that if I come across a question or answer when browsing the site, and flag it, the flag summary ...
0
votes
1answer
34 views

Where did privileges go on the main site?

I was looking to see what my next level of privileges was, but could not find the Privileges page linked from anywhere (I had to resort to a Google search) Have I missed it, or is it truly missing?
-1
votes
1answer
35 views

Issues with rendering on chrome

Please take a look on the screenshots. Logo and vote down are not properly aligned. I tried clearing my chache and still its there. I am using mountain lion, Chrome Version 21.0.1180.79 Landing Page:...
-3
votes
2answers
47 views

What can I do if a useless answer is about to receive a bounty?

I have a question with a bounty and a leading answer that's useless and appears not even to have understood the question. Is there anything I can do to prevent the bad answer from receiving the bounty?...
3
votes
1answer
89 views

How can I get more detailed statistics on site usage?

I am doing an academic research regarding professional communities and I want to validate the outcomes of using motivational factors and one of them is the usage of contests like the iPad contest. ...
3
votes
1answer
32 views

Why does my question have the Create a Bounty link even though I accepted an answer?

I asked a question and accepted an answer the same day. Why does the question show the start a bounty link?
5
votes
1answer
38 views

where should questions about the developer program be asked?

I had a question about what happens to my apps if the development program is not extended. Then my question was voted down and closed since this was not the place to ask this question according to ...
3
votes
1answer
40 views

Can someone create a Nook tag?

I have insufficient rep to create a tag. I'd like the Nook tag to be attached to this question. Thanks in advance.
4
votes
1answer
33 views

When to edit the tag list of a question?

A question was submitted with a choosen set of tags by the originator of the question. When writing an answer, it became clear to me that the question would receive a much appropriate set of answers ...
15
votes
1answer
198 views

What/Where is the hall of Ask Different inquisitors page?

On the recent site-promotion page was the following nugget: everyone who completes Level 1: Use Different and beyond will have their gravatars honored in the hall of Ask Different inquisitors ...
-2
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2answers
88 views

Should OS version be included on OS specific questions?

Should OS version (E.g. 10.7.3) be included on all standard Operating System questions for future reference? As Operating Systems release updates and/or New Operating systems are released all together,...

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