Questions tagged [support]

You need help with the use of one or more of the site's features.

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3
votes
1answer
44 views

Why is my question being voted closed as duplicate, when I have made it clear that it's not?

For some reason, my question keeps getting close votes, claiming it is a duplicate of another question: How can I configure iPhone to stop prompting me to setup Apple Pay? From my perspective, I ...
3
votes
2answers
36 views

There is a question here that is outdated. How can we flag questions?

I am unable to provide an answer to a question because, apparently, I'm a noob. Yet, I can clearly see there is a question here that needs to be removed because it is outdated due to an iOS update. ...
2
votes
1answer
43 views

Why did all my questions get up-voted at once and then suddenly get down-voted?

Someone suddenly up-voted all my questions since the beginning, then suddenly with 1 day ago my questions got down-voted.
4
votes
1answer
42 views

What decides if a 'too chatty' flag results in immediate deletion?

I just flagged a comment as 'obsolete, chatty' on Music Practise, where I only have under 5k rep, & the comment immediately went... boom, gone. I've seen it happen on SU & Ask Different too, ...
1
vote
1answer
53 views

Question about Ask Different account merging

I've created a second account by mistake and now I'm logged into it and cannot get out to log in the correct one. Can I merge the two or delete the one that I'm now logged in? I receive emails about ...
5
votes
2answers
72 views

Why can’t I make a comment on posts after signing up?

So I signed up to add a helpful comment but I can't until I earn a 50 rating. So how do I comment so I can earn a 50 rating? Confusing.
0
votes
1answer
29 views

How do I find my own questions?

I cannot find a link to my own questions (that I asked). Nor can I find anything obvious in searching for "my questions" or "How can I find my own questions". EDIT: OK, So I have a partial answer. ...
3
votes
2answers
22 views

How to get a question migrated?

I asked a question about extension/app/freeware options on a mac for a particular use case, and a user suggested I might be better off at Software Recommendations. I didn't know about that site at ...
1
vote
1answer
53 views

Change stackexchange.com user profile picture

How do I change my profile pic in my account or avatar? I signed up under my email for the account and I can't figure out how to change it from the current profile pic/avatar.
2
votes
1answer
49 views

I can't answer anything on Apple.SE so there is no way to gain reputation now

I just opened a account here on apple.stackexchange.com. I know the rules and was ready to answer some questions when I noticed that I am not allowed to answer any questions at all. In the following ...
2
votes
1answer
70 views

'Mod attention' flag declined for question marked as Duplicate

The OP created multiple questions for the same issue. I flagged this one for mod attention with the comment: This question is a repost of the OPs same question: apple.stackexchange.com/...
3
votes
1answer
77 views

Remove [untagged] tag from locked question

How to Stop MacOS sierra from using background Data? is the only question to have the tag untagged. As this tag makes no sense I tried to do the normal edit of the question to tag it correctly. ...
5
votes
1answer
88 views

Downloading chat transcripts

I'm trying to familiarise myself with how Chat works and came across the ability to view a transcript. I noticed, however, this appears to only be a day-by-day view of the chat transcript. This got ...
2
votes
1answer
36 views

Incorrect review 'counter'

I've only been having this problem for the past few days, but since it hasn't resolved itself I thought I'd post here to see if it's been reported. Basically, my review counter seems to be out of ...
3
votes
1answer
59 views

Migration rejection followed by repost on original site closed as duplicate, how do I proceed?

I had asked a question on the IoT and they immediately migrated it over to Ask Different, where it sat for a while (almost 2 weeks) and no answers. A moderator from Ask Different thought it should be ...
3
votes
1answer
33 views

What is the star I see under the question down arrow?

I presume it is some kind of mechanism to help me keep track of things for later revisiting. I see I can click to change the state of the star. But I don't think star is the right name for this ...
3
votes
1answer
38 views

What happened to the bounty on this question?

I've not had much to do with bounties (though I've read the bounty docs), and would like to understand better... The following question that I once asked How to disable default alt-left / alt-right ...
4
votes
1answer
47 views

Rename [omni-focus] to [omnifocus]

OmniFocus is one word, however the tag omni-focus is hyphenated. Can the tag be renamed omnifocus to reflect the correct word?
3
votes
1answer
43 views

How do I respond to Mod question?

I flagged an answer as abusive because of the derogatory language the author used to reference another user (the answer has since been edited but you can see the original text in the edit history). I ...
1
vote
2answers
34 views

Misspelled tags, how to fix?

Rather ironically, the OP on this question misspelled spelling so we now have a tag called spelign. Verify the automatic language detection How are these dealt with? I didn't just want to retag ...
2
votes
2answers
50 views

Why is a specific, non-customer support question on hold as basic customer support?

I asked this question on Ask Different: I'm looking for one of these types of stylish MacBook keyboard skins [see image in original], but I don't want any of the keys marked. I just want blank keys,...
2
votes
1answer
61 views

How do I make a comment when I am told I need 50 reputation?

A post instructs me to post the results of a terminal command, but when I try to add a comment I'm stopped by a 50 reputation requirement. Not a very welcome introduction.
5
votes
1answer
36 views

Why is there no Delete Profile link anymore?

Under "Edit Profile" should've been an option for leaving the community. Am I looking in the wrong place?
3
votes
1answer
20 views

Search for a special character returns no results

I wanted to search for a special character (⇞) on Ask Different before answering to a question, but a search returned null results. An answer on Can't find ⌃ symbol in keyboard contains the ...
5
votes
1answer
34 views

How do I ask a user a question?

I would like to ask monomeeth if he ever got a solution to his question? How can I do this? Also, why did I have to wait 40 mins before I could post this question?!?!
0
votes
1answer
44 views

Why was this Spam or Offensive? Can this be reversed?

I just noticed that this post was deleted as spam or offensive. I understand the deletion because it's not an "answer", but this was NOT SPAM or OFFENSIVE! Can someone please reverse this, as it ...
3
votes
1answer
32 views

Rename [libre-office] to [libreoffice]

LibreOffice is one word, however the tag libre-office is hyphenated. Can the tag be renamed libreoffice to reflect the correct word?
4
votes
1answer
37 views

Rename [ios10] to [ios-10] for consistency

It's happened again! Just like last time with iOS 8, can ios10 be renamed to ios-10 for consistency with the tags for the other versions of iOS?
1
vote
3answers
94 views

Rephrase 'Basic Customer Support' off-topic wording

I flagged this question and commented that it would be better suited for the SR site, instead. @patrix, and probably others, agreed and put the question on hold. I was reading the 'hold' wording ...
4
votes
1answer
58 views

Are questions about very old Apple products on-topic?

I'm about to buy this old PowerPC eMac just for nostalgia, some fun and for playing some old games I have. I know there's a beta site on retro computing. However, is there any limit to age of Apple ...
17
votes
1answer
350 views

Why was my “rude or abusive” flag on a gibberish answer declined?

I flagged this answer (now deleted, metasmoke link for <10kers) as "rude or abusive". It was declined with a comment: Please use other. Abusive is to track intentional malice towards people and ...
0
votes
1answer
25 views

HappyMacUser and ConcernedMacUser

These accounts from this thread looks like needs merging: ConcernedMacUser HappyMacUser Is it possible to merge unregistered accounts?
3
votes
1answer
35 views

Why haven't I received reputation points for some of the upvotes that one of my answers received?

I answered a question, namely What are some useful ways to use Automator?, but I have not received any reputation points for the 4 up-votes that it received. Am I misunderstanding some portion of the ...
2
votes
1answer
48 views

Was my question deleted?

I asked a question some time ago about dismissing multiple notifications on OS X. I still have the issue, but my question appears to have been deleted. It's not showing on my recently deleted ...
-1
votes
1answer
28 views

Could my question(s) be reopened?

I made a small goof. I asked two hardware questions about Keyboards and Mice. The questions are very similar and, accidentally, I typed in the same title for both (referencing keyboards.) These ...
2
votes
1answer
25 views

Why is my migrated question not linking to my account?

I mistakenly posted a question on meta.superuser instead of here, it was migrated here, but for some reason, it is not linked to my account and I cannot accept the answer. Can someone fix this please?...
-1
votes
1answer
31 views

Why did I lose one reputation for downvoting an answer?

Before we get started, I do not care that I lost the reputation. I'm trying to figure out why the reputation was taken away. The answer that I downvoted did not answer the OP's question, hence the ...
-1
votes
1answer
60 views

Why are my edits rejected for being superfluous?

Sometimes when I make edits to a question or an answer, it is rejected for being "superfluous." Why is that?
0
votes
1answer
22 views

Why can't I answer a question that requires a reputation level less than mine?

I not able to post an answer to Create a Bootable Windows USB from a OS X to work on a PC? It states "posting an answer now requires 10 reputation," but I have a reputation of 101.
3
votes
1answer
17 views

What should we do if we misflag a post?

It was a case of the tap-too-quick, and I selected the wrong flag for a particular question. How should I handle this matter?
4
votes
1answer
30 views

In the “Top Users” tag section, what are these numbers?

As seen in the screenshot of tag osx's top users (in this case bmike): There are two numbers, 2.6k and 983 before his avatar and various details. There are no headers detailing what these two numbers ...
-1
votes
1answer
20 views

What exactly is “change” in the rep leagues?

As seen in this screenshot: I have more "change" than I have "total reputation". What is this "change", and why is it so much higher than my total reputation?
2
votes
2answers
44 views

Tag not longer presents

A few weeks ago, I suggested a new tag related to 4K. The suggestion had been accepted but right now I don't see the tag anymore. Is this normal? There is some regulation related to the evolution of ...
12
votes
3answers
167 views

How can we reduce the size of a image, while editing?

When someone post a question with an image on it that is really huge (most of the time an iPhone screenshot), is there a way to reduce the size of the image with an edit in order to make the question ...
6
votes
1answer
122 views

Can, and if yes, should posts be bumped?

Say I've asked a question which hasn't gotten much attention despite being out for about a week (low view count, no comments or answers etc). How should I attract attention (besides offering a bounty)...
-1
votes
1answer
37 views

How can I earn 100 reputation bonus

In the past I earned the 100 reputation bonus from the Stack Overflow website. I am wondering if and when I can reach again the bonus from the Ask Different website of the community knowing that a I ...
0
votes
1answer
19 views

Unable to comment on certain questions

On the iPhone app, when reading a question that does not have any comments from other users one is unable to add a comment. There is only the option to "add an answer". For example, on this question:...
8
votes
1answer
44 views

How does (or will) the Jobs tab on the Ask Different site work?

Currently the jobs url that's live on the site navigation (and meta) resolves as a 404: https://apple.stackexchange.com/jobs Is this an expansion of the Stack Overflows careers or something ...
3
votes
2answers
47 views

How does answers to questions that was asked by a deleted user get accepted?

Does answers to questions that was asked by deleted users ever get accepted? An example to this is in this question, were the user seems to have be deleted: How can I watch an AVI file on my iPhone? ...
4
votes
1answer
34 views

Migrate a Q&A from another Stack Exchange site (eg. Super User)

I had a question to an Apple-specific problem and found the answer on Super User. I think the answer should be on this site and is general enough to be useful to lots of people. What is the best way ...